Sales Policy for Lockalinet
Effective Date: February 6, 2025
At Lockalinet, we value our customers and strive to provide exceptional products and services. This Sales Policy outlines the terms and conditions of sales for products purchased from Lockalinet. Please review the following carefully to understand your rights, our policies, and how we operate.
1. General Sales Terms
By purchasing products from Lockalinet, you agree to comply with the terms set forth in this Sales Policy. We reserve the right to modify or update this policy at any time, and such changes will be effective immediately upon posting on our website. The latest version of this policy will always be available on our site for your reference.
2. Product Availability
While we strive to keep our website updated with accurate information, we cannot guarantee the availability of all products at all times. Products on our website are subject to availability, and we may limit the quantity of items available for sale at any time. In case of unavailability, we will notify you promptly and offer alternatives, such as a full refund or an exchange for a different product.
3. Pricing
Prices listed on the Lockalinet website are in U.S. Dollars and may include applicable taxes depending on your location. All prices are subject to change without notice. We make every effort to ensure that prices are accurate at the time of sale. However, if a price error occurs, we reserve the right to cancel your order or adjust the pricing accordingly before shipment.
4. Order Process
To complete your purchase, follow the steps on our website to place your order. Once your order is submitted, you will receive an order confirmation via email. This email does not indicate that your order has been processed for shipment; it only confirms that we have received your order request.
Upon processing and shipping your order, you will receive a shipping confirmation email with tracking information. Orders will be processed within 1-2 business days after confirmation.
5. Payment Terms
We accept the following payment methods for online purchases:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards
- PayPal
By submitting an order, you authorize Lockalinet to charge your payment method for the full purchase price, including applicable taxes and shipping fees.
We use secure payment processing systems to ensure the safety of your personal information. For additional details, refer to our Privacy Policy.
6. Order Cancellation
You may request to cancel your order within 24 hours of purchase if it has not yet been processed for shipment. Please contact us immediately at info@lockalinet.com if you wish to cancel. Once your order has been processed and shipped, it cannot be canceled and will be subject to our Refund and Return Policy.
7. Shipping and Delivery
We offer various shipping options for domestic and international customers. Shipping fees will be calculated based on the weight, size, and delivery location of your order. You can view the available shipping methods and costs at checkout.
Please note that shipping times may vary depending on your location, the shipping method chosen, and factors such as weather conditions, holidays, and carrier delays. While we strive to meet delivery estimates, we cannot guarantee exact delivery times.
Lockalinet is not responsible for any shipping delays caused by third-party carriers or issues outside our control. You will receive tracking information for your order, allowing you to monitor its progress.
8. Sales Tax
Sales tax will be applied to orders based on the applicable rate for the shipping address. The tax amount will be displayed at checkout before you confirm your order.
9. Refund and Return Policy
Our Refund and Return Policy allows you to return most items within 30 days of purchase, provided the items are unused and in their original condition. If you wish to return an item, please refer to our Refund and Return Policy for detailed instructions.
10. Defective or Damaged Items
If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue, either by sending a replacement product or offering a full refund. All defective or damaged items must be reported within 7 days of receipt.
11. Product Warranty
Certain products may come with a manufacturer’s warranty. Please review the warranty information provided with your product or on the individual product page for details. Warranty terms may vary depending on the manufacturer, and we are not responsible for manufacturer defects covered by such warranties.
12. Limitations of Liability
Lockalinet is not responsible for any loss, damage, or injury arising from the use or inability to use our products. In no event will our liability exceed the amount paid for the product that caused the damage or loss.
13. Changes to the Sales Policy
We reserve the right to amend or update this Sales Policy at any time. Any changes will be posted on our website, and the revised policy will take effect immediately. Please review this policy periodically to stay informed of any updates.
14. Contact Information
If you have any questions or need assistance with an order, please contact us at:
Email: info@lockalinet.com
Phone: +1 (847) 555-0172
Address: 3166 Lady Bug Drive, Baltimore, Maryland, United States
Thank you for choosing Lockalinet for your locking solutions. We appreciate your business and are committed to providing you with high-quality products and excellent customer service.
