Shipping Policy for Lockalinet
Effective Date: February 6, 2025
At Lockalinet, we are committed to providing a seamless shopping experience, and that includes fast, reliable, and efficient shipping for all our customers. Our shipping policy is designed to ensure that you receive your orders in a timely and secure manner. Please review the following details about our shipping process.
1. Shipping Methods and Delivery Times
We offer a range of shipping methods to suit your needs, from standard delivery to expedited options. Please see the estimated delivery times for each shipping method below:
- Standard Shipping: Typically takes 5-7 business days for delivery within the United States.
- Expedited Shipping: Delivered within 2-3 business days, depending on your location.
- Next-Day Shipping: Available for select items and locations. Orders must be placed by 12:00 PM (Eastern Time) for next-day delivery.
- International Shipping: We offer international shipping to most countries. Delivery times vary based on the destination, but it usually takes 10-14 business days. International shipments may be delayed due to customs procedures.
Please note that these delivery times are estimates and not guaranteed. Delivery times may vary based on factors such as weather conditions, holidays, and carrier delays.
2. Order Processing Time
Once your order is placed, we strive to process and ship it as quickly as possible. All orders are typically processed within 1-2 business days. However, during peak shopping seasons or in cases of high order volume, processing times may be slightly longer.
Orders placed after 3:00 PM (Eastern Time) on business days or on weekends and holidays will be processed on the next business day. Please note that we do not process or ship orders on weekends or holidays.
3. Shipping Costs
Shipping costs are calculated based on the shipping method selected and the delivery location. The final shipping cost will be displayed at checkout before you confirm your order. We offer free standard shipping on orders over $50 within the United States. For orders below $50, a standard shipping fee will apply.
If you select expedited or next-day shipping, the shipping fee will vary based on your location and the delivery method chosen.
4. Shipping to Multiple Addresses
If you wish to have your items shipped to different addresses, you will need to place separate orders for each shipping address. At Lockalinet, we currently do not offer the option to ship one order to multiple addresses in a single checkout.
5. International Shipping
We are proud to offer international shipping to many countries. Please note that international customers are responsible for any applicable customs duties, taxes, and fees upon arrival in the destination country. These charges are not included in the shipping cost and will be billed directly to the recipient by the shipping carrier.
International shipping times may vary, and customers should be aware that shipments could be subject to delays due to customs processing.
6. Tracking Your Order
Once your order has been shipped, we will send you a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment. Please note that it may take up to 24 hours for the tracking information to appear in the carrier’s system.
If you have any concerns or issues with tracking, please contact our customer support team for assistance.
7. Shipping Restrictions
While we strive to deliver to as many locations as possible, there are some restrictions on shipping. Currently, we are unable to ship to P.O. Boxes, APO/FPO addresses, or certain remote locations. Additionally, some products may have shipping restrictions due to their size, weight, or other factors.
If you attempt to ship to a restricted location, we will notify you of the issue and provide options for resolving it.
8. Address Accuracy
To ensure a smooth and timely delivery, please make sure that the shipping address you provide is correct and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete shipping information. If you need to update your shipping address after placing your order, please contact us as soon as possible. We will do our best to accommodate any changes before your order is processed.
9. Lost or Damaged Items
In the unlikely event that your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and, if necessary, initiate a replacement or refund. To ensure a smooth claims process, please retain all packaging and take photos of any damage to the items or packaging.
If your order is lost in transit and is not marked as delivered, we will assist in tracking the package with the shipping carrier and explore all options for resolution.
10. Shipping Delays
While we do everything in our power to ensure timely delivery, there are circumstances beyond our control that can result in shipping delays, such as:
- Severe weather conditions
- High shipping demand during holiday seasons
- Carrier delays
- Customs processing for international shipments
In these cases, we will provide you with updates on the status of your shipment as soon as we receive information from the carrier.
11. Returns and Exchanges
We hope that you are completely satisfied with your purchase. However, if you need to return or exchange an item, please review our Refund and Return Policy for full instructions. Returns and exchanges must be initiated within the timeframe specified in our policy, and all items must be in their original condition.
Please note that customers are responsible for return shipping fees, except in cases where the product is defective or incorrect.
12. Customer Support
If you have any questions regarding shipping, delivery, or tracking, our customer service team is here to help. Feel free to reach out to us through the following contact details:
Email: info@lockalinet.com
Phone: 847-555-0172
Website: lockalinet.com
Thank you for choosing Lockalinet for your keychain and lock products! We appreciate your business and look forward to serving you again soon.
Thanks for reading our Shipping Policy!
We are committed to providing exceptional service and fast shipping, ensuring your orders arrive on time and in perfect condition.
